Shipping policy

Countries We Ship To

Blaze and Anna delivers to addresses in the United States only. We are not able to ship outside the U.S. at this time.

How Long It Takes

The wait for your parcel is made up of two separate stages: the time we need to prepare the order, and the time the carrier needs to bring it to you.

Preparing your order: 1–2 business days (Monday to Friday)
In transit: 3–7 business days (Monday to Friday)
Total estimated delivery: 4–9 business days

Orders that reach us before 2:00 p.m. Eastern Time on a business day go into production the same day. Anything placed after that cut-off, or over a weekend or public holiday, is picked up on the next business day. Every order is quality-checked and carefully packed before it is handed to the carrier.

What Shipping Costs

There is a single delivery option for all U.S. orders:

Standard Shipping — 4–9 business days — free of charge

Parcel Protection and Missing Parcels

Parcel insurance is included with every shipment at no additional cost to you.

If your tracking has shown no movement for more than 5 business days after dispatch, email contact@blazeandanna.com and we will open an investigation with the carrier on your behalf.

Following Your Order

The moment your order leaves us, a confirmation email is sent to you with a tracking number and a link, so you can follow your parcel from dispatch right through to delivery.

If Something Goes Wrong in Delivery

Delays, a damaged box, or a delivery attempt you missed — whatever the issue, contact our customer service team as soon as you can and we will work on a solution straight away.